Customer reviews

Reviews from Tripadvisor

“Beyond 5 Stars”

Customer rating ★★★★★

Recensito 15 maggio 2017

It is difficult to exactly explain why this is an exemplary hotel, but I will try. Yes, as others have said the location is great, the rooms are beautiful and quiet, and the breakfast is elegant and delicious. The additional amenities, like cookies and candies in the room, fresh fruit, bottled water, etc are wonderful and unexpected. Wifi was excellent. Housekeeping did a great job, and the fact that you turn in your key when you were out, made it easy for them to know when to make up the room.
But, it is the attitude of the staff that sets this hotel apart. They are helpful and friendly, without seeming scripted or obsequious. They are quick to give recommendations for restaurants, give other info if needed, just chat with you if you want, or just be helpful in any way they can. We especially bonded with Paula and Fabio!
For our six night stay, we had a Family Suite, which was nice and roomy for two people, with a walk-in closet, sitting area, and large bedroom. The bathroom was very large as well with a heated towel rack, whirlpool tub and bidet.The view out the window at the Tritone Fountain in the Piazza Barberini was wonderful.
I’ve reviewed many hotels, and very few are able to meet the level of quality and personality that seems exactly right (The Jefferson in Washington DC is one other that comes to mind) – the Barocco is indeed exactly right. If I’m back in Rome, I’ll stay at the Barocco!

“Amazing hotel especially the customer service”

Customer rating ★★★★★

Recensito 9 gennaio 2017

My wife and myself chose Barocco Hotel for our four night stay in Rome. Our overall experience was outstanding. Location is prime, the whole staff is super friendly, room was clean all time and the bed was comfy, in addition the breakfast was superb. I would definitely choose this hotel again on my next trip to Rome.

“Recommended-very nice hotel ”

Customer rating ★★★★★

Recensito 24 febbraio 2017

My wife and I spent one night here on our honeymoon near the tail end. We arrived late, the staff was very professional and welcoming. The hotel had just finished renovating the rooms and boy did it show. Our room overlooked the Piazza and it was beautiful. The room was very well appointed and incredibly tasteful, clean, and well done. Bed, decor, layout, all very top notch and tasteful. The breakfast was very good, and the location was convenient walk to the train station. The location was very good and central. Highly recommended!